Company data in accordance with § 5 of the Teledienstgesetz (German Teleservices Act)

Address
Münchner Verkehrs- und Tarifverbund GmbH (MVV)
Thierschstraße 2
80538 München

Phone: +49 (0)89 / 210 33 - 0
Fax: +49 (0)89 / 210 33 - 282

E-Mail: info@mvv-muenchen.de
Homepage: www.mvv-muenchen.de

Commercial Register
HRB 43 460
Court of jurisdiction: Munich

Tax ID
USt-ID-Nr. DE 129423978
Management
Dr. Bernd Rosenbusch

Disclaimer and Copyright

All information contained in the website resp. journey planner of the Münchener Verkehrs- und Tarifverbund GmbH (MVV) has been thoroughly researched and checked by MVV GmbH or third parties. Nevertheless, neither MVV GmbH nor third parties shall provide any guarantees for the correctness, relevance, topicality, completeness or quality of the information provided.

© Copyright by Münchener Verkehrs- und Tarifverbund GmbH. All rights reserved. The entire content of the website is intended for personal information only. The content of this website may not be altered nor may it be duplicated, presented, distributed for public or commercial purposes, or used otherwise, whether completely or partially, without MVV GmbH’s prior written consent. Prior written consent can also be obtained from the respective third party in cases where the content in the source information is labelled as being provided by third parties. The content of this website is protected by copyright. All rights reserved. All the product and company names mentioned on this website are registered brands belonging to the respective owner.

Die Benutzung dieses Internetangebotes erfolgt auf eigene Gefahr. Haftungsansprüche gegen die MVV GmbH, die sich auf direkte oder indirekte Schäden materieller oder ideeller Art beziehen, welche durch die Nutzung oder Nichtnutzung der dargebotenen Informationen bzw. durch die Nutzung fehlerhafter und unvollständiger Informationen verursacht wurden, sind ausgeschlossen, soweit diese Schäden nicht auf Vorsatz oder grober Fahrlässigkeit beruhen.

If you use this website and download files from it, you do so at your own risk. Liability claims against MVV GmbH related to direct or indirect material or non-material losses resulting from the use or non-use of the information offered or by the use of incorrect and incomplete information are precluded insofar as these losses are not based on deliberate intent or gross negligence.

If you use a link from this website which leads to a third party website, you do so at your own risk and responsibility. By following the link you leave the website of MVV GmbH. MVV GmbH has not checked all of the websites of third parties and shall not accept any liability for their content. This shall also apply to anything that can happen as a result of using third party websites.
The MVV website may have been linked by another site (via hyperlink, deep link, etc.) without MVV GmbH’s knowledge. MVV GmbH does not accept any responsibility for the content, presentation or any links to MVV GmbH that can be found on third party websites.

The above disclaimer applies to the entire MVV GmbH Internet presence. If parts or individual wording of this text do not, do not fully or no longer comply with the applicable laws, then the content and validity of the remaining parts of the document shall remain unaffected.

Privacy

MVV GmbH takes the security of personal data very seriously. We adhere to the respective valid data protection regulations and guarantee the security of the personal data transmitted to us within the framework of these data protection laws.

Apart from the temporary, technically necessary intermediate saving of data due to the IP-based communication requirements, personal data is only collected when it is ac-tively and voluntarily provided to us (for eg. In case of an request via Email). In all oth-er cases no personal data is processed on our mobile MVV-Travel information plat-form. Personal data are in particular e-mail addresses, names, addresses and telephone numbers. The collected personal data is not forwarded to third parties unless this is necessary to achieve the purpose of the data collection. They are used solely for the purpose for which they were collected, unless specifically otherwise stated. We guarantee that your personal data will not be used for advertising purposes. There is also no automated decision-making including profiling according to Art. 22 (1) and (4) of GDPR.

As long as the processing of personal data is based on your consent (Article 6 (1) subparagraph 1 (a) or Article 9 (2) (a) GDPR), you have the right to revoke the consent at any time without affecting the lawfulness of the processing carried out on the basis of the provided consent till the point of revocation, in accordance with the statutory provisions on data protection (Article 7 GDPR, § 51 BDSG).

In case of inquiries about the mobile MVV-travel information, no personal data is collected. In case of timetable information, the following data is stored on the end-device: history of the most recently used locations, connections and lines, user settings, favorites, content received from the server (map sections, travel information) as well as technically required Cookies, which are described in more detail below.

To ensure a safe operation, the calculations of the electronic travel information (Departures, arrivals) are logged on to our servers. The protocols consist exclusively of the calculations made and comply with the data protection principles of MVV GmbH. No personal data is transferred or stored. It is not possible to draw conclusions regarding the user or their requests from these protocols.
The legal basis for data processing is the Art. 6 (1) subparagraph 1 lit. f) GDPR in order to give you, as a user, better access to public transport.

The mobile MVV information uses cookies. Cookies enable us to recognize and temporarily store information, such as language settings or the preferred access to our mobile information portal. In addition, they are used for optimization. In any case, no personal information is collected or forwarded.

In order to improve the quality of the timetable information, MVV GmbH and/or its IT service providers will also create anonymised usage statistics. This data only serves as a basis for product improvement and does not consist of any personal information.

The visitor statistics are created with the help of Matomo application. Matomo uses cookies to differentiate between different users. The IP address are shortened in such a way that an assignment of the usage data to your person is not possible. The anonymized data is stored on our servers for the occasional usage analysis of our online offerings in order to improve our online offerings. If you do not agree, you have several options: In the settings of your browser you can delete cookies, prevent the creation of cookies or use the so-called do-not-track function, with which we will comply. Regardless of the settings of your browser, you have the option to object to the processing of your usage data by Matomo. Click on the following link to create a so-called opt-out cookie, which deactivates Matomo on our pages. Attention: If you delete cookies via your browser settings, the opt-out cookie may also be deleted. To disable data collection and storage, you must then again object to data collection and storage.

The mobile MVV information portal makes it possible to use location information for providing timetable information. To use this feature, you must explicitly allow the usage of location in-formation from the standard settings of your browser. These data are used to determine waypoints in routing as well as nearby stops and departures. There is no permanent storage or transfer of the location data to third parties.

General Responsibility and Data Protection Officer

The responsibility for data protection at MVV lies with the executive managerial board of MVV GmbH. It can be reached by e-mail via info@mvv-muenchen.de or by post via MVV GmbH, Geschäftsführung, Thierschstraße 2, 80538 München.

MVV GmbH has a data protection officer. You can reach them by e-mail via datenschutz@mvv-muenchen.de or by post via MVV GmbH, Datenschutzbeauftragter, Thierschstraße 2, 80538 München.

Right to Appeal

According to Article 77 DSGVO, irrespective of any administrative or judicial remedies, you have the right to lodge a complaint with a supervisory authority, in particular in the Federal State of your residence, place of work or place of alleged infringement, if you consider that the processing of your personal data has violated the General Data Protection Regulation.

Responsible supervisory authority for MVV GmbH is the Bavarian State Commissioner for Data Protection, PO Box 22 12 19, 80502 Munich, www.datenschutz-bayern.de.

Munich, May 2018

Legal requirements for dispute resolution

In accordance with Sec. 36f. Verbraucherstreitbeilegungsgesetz, MVV GmbH informs that the organization is not taking part in a dispute resolution at a consumer conciliation board.
The Online Dispute Resolution Platform of the European Commission is available via: http://ec.europa.eu/consumers/odr/.